How Wasting 4 Hours A Day is Killing SMEs
The famous song goes ‘What a Difference Day Makes’ but in reality, you could say the same for half a day. In fact, when it comes to business, a huge difference can be made in just a matter of hours. For example, four hours of constant foot traffic for a physical retailer would prove to be a hugely successful day’s trading. Conversely, four hours where a shop is forced to close would be incredibly costly. What we’re trying to say is, four hours out of a shop’s day can have a huge impact, and many of them are wasting this amount of time on a regular basis.
Rather than dealing in the extreme case of a shop closure, we’re going to focus on something a little different; the amount of time that retail business owners spend on things they actually don’t need to. This can have a similarly seismic impact for newly shops. And when you consider that 96% of the UK’s businesses have fewer than 10 employees (according to figures released by the House of Commons), it’s incredibly important to use staff correctly.
But what is that part of retail that sucks up so much time? The answer is simple – order fulfilment.
To Do It Yourself or To Not Do It Yourself?
When a business is taking its first steps towards maturity, it’s understandable for the founding members to take on most of the initial tasks themselves. But not all tasks are equally worth your time.
Starting to take ecommerce orders is an exciting milestone for any retailer, but even more so when 100% of your previous sales had come from physical purchases. Failing to scale your operation correctly can lead to more problems down the line. Order fulfilment is incredibly simple in theory and most people are capable of doing it to a decent standard, but it’s time-consuming work.
We also live in an age where customers hold very high standards with online orders, and that’s concerning a number of things; delivery time, packaging, tracking details, customer contact and more. When an order doesn’t quite match this high bar, they won’t be happy. So, not only do new business-owners have to weigh up whether they can set aside the required time, but they also need to judge whether they can do the job justice. And when it comes to this last question, it’s useful to have something to compare that to.
Before, outsourcing order fulfilment meant that you had to partner with a 3rd-party logistics service, which meant that you had to double the amount of stock you held, send half off to a warehouse and let them handle all of your online orders. For many, this just isn’t feasible. For many, this was way people would go down the DIY route.
But now, there is a new type of order fulfilment. One that offers a unique method of collect, pack & ship, allowing businesses to achieve the same outcome of order fulfilment without needing to muster up stock out of thin air.
This new method of order fulfilment not only offers ultimate convenience but it also ensures a consistently high standard of delivery.
Weengs is the small business superpower that allows retailers to scale their ecommerce orders with no extra hassle. Collecting orders directly from your London-based address, partnering with them means you never have to buy packing materials again.
In fact, partnering with Weengs means you don’t have to do a lot of things again. To better illustrate this, we’ve listed all the tasks you can say goodbye to when outsourcing your order fulfilment.
Things You No Longer Have to Do With Weengs
Buying supplies – you will need to buy packaging materials in bulk for all of your prospective orders. Depending on the size of your products, you will need: letters, parcels, boxes, sellotape, bubble wrap, bags, foam guards and more.
Packing the product – this can take anywhere between 1-15 minutes depending on your products. The bigger the parcel usually means the longer it takes.
Sizing up the parcel – you will need to know all of your parcel’s dimensions to find a quote online.
Bargain hunting – unfortunately, there’s no Compare The Market-style cheat here, you’ll have to open up all the different carrier’s sites and compare their prices for each package.
Label printing – not the most time-consuming task, but it needs to be done for each item you send. Also, remember to buy ink cartidges.
Dashing to the post office – if you’re using the Royal Mail, you’ll have to run down to the post office or your nearest post box whenever you have an order to send. You can group these together to save yourself some time, but if you’re offering speedy delivery, you need to ensure you send it off before the last collection time.
Chasing couriers – if you opt for a different courier, be sure to keep an eye on their collection window as they’re always subject to change.
After signing up with Weengs, all you have to do is pop your products in a bag and they’ll do the rest.
When you receive an order, simply input the details on the app and your regular driver will arrive in a convenient time slot each and every day you require it. From there, they’ll take it to their London-based warehouse, professionally pack it, find you the best deal from a range of carriers, and give you all of that previously lost time right back.
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Based on your business needs, we can estimate how much time you could get back every day and tell you how much money you could stop wasting each month.
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